Canonical: https://www.wettodryrestoration.com/24-7-emergency-services/ Emergency line · answered 24/7 # 24/7 Emergency Restoration Services in Winnsboro, TX One number, one crew, six emergency services. Water, fire, mold, [plumbing](https://www.wettodryrestoration.com/emergency-plumbing-service/), storm and sewage response 24 hours a day for homes and businesses in Winnsboro and across East Texas. Call (903) 869-8838 What is happening right now? - Answered 24/7 - Free estimates - IICRC certified water damage technician - ★★★★★ 5.0 on Google (image: House with a blue tarp over storm-damaged roof sections among pine trees) Storm damage: roof tarped to keep more water out **Answered 24/7** A real person picks up day or night, holidays included. **Free estimates** Clear written scope before the big work starts. **Insurance paperwork** Photos, moisture logs and drying records your adjuster can use. **One crew, start to finish** From the first pump-out to the final coat of paint. Wet to Dry, start to finish ## A real person answers. A local crew shows up. When a [pipe bursts](https://www.wettodryrestoration.com/burst-pipe-repair/) at midnight or a storm drives water into the attic, you need one number that actually gets a crew to your door. Every call reaches a real person, who gives you a realistic arrival time and talks you through what to do first. The crew arrives with commercial [drying equipment](https://www.wettodryrestoration.com/science-of-drying/), follows IICRC guidance and documents the loss for your insurance from the first photo. [Request a free estimate](https://www.wettodryrestoration.com/contact-us/#estimate) (image: Extraction wand pulling water out of office carpet) (image: Air movers lined up along an office hallway with the wall base opened) 24/7 Emergency Services ## Six emergency services, one number ### Water damage and flood cleanup Extraction, moisture mapping, dehumidification and [structural drying](https://www.wettodryrestoration.com/structural-drying/). ### Fire and smoke damage Board-up, [soot](https://www.wettodryrestoration.com/fire-damage/) removal, smoke odor and the water left from firefighting. ### Mold inspection and remediation [Containment](https://www.wettodryrestoration.com/mold-remediation-process-step-by-step/), HEPA filtration, safe removal and moisture source control. ### Emergency plumbing Burst pipes, active leaks, water heaters, drains and main lines. ### Storm and burst pipe response Roof leaks, wind-driven rain and [frozen pipes](https://www.wettodryrestoration.com/frozen-pipe-damage/) after severe weather. ### Sewage backup cleanup [Category 3](https://www.wettodryrestoration.com/floodwater-dangers/) removal, decontamination, sanitation and controlled drying. Interactive tool ## What is happening right now? Pick the closest match. You get the safe first steps for the next ten minutes, and the call button stays one tap away. **Burst pipe or active leak: the next ten minutes** - Shut off the main water valve if you can reach it safely. - Turn off power to the wet area at the breaker if water is near outlets or appliances. - Open a faucet at the lowest point of the house to drain the lines. - Photograph the damage before moving anything. Then: [Burst pipe repair](https://www.wettodryrestoration.com/burst-pipe-repair/) **Flooded basement or crawlspace: the next ten minutes** - Do not step into standing water if there is any chance the power is on. - If it is safe, shut off power to that level at the breaker. - Move valuables to a dry floor. - Photograph the water line on walls and belongings. Then: [Water damage restoration](https://www.wettodryrestoration.com/water-damage-restoration-services/) **Storm or roof leak: the next ten minutes** - Put buckets under drips and pull furniture out of the way. - If the ceiling is bulging, keep everyone out from under it. - Even a small stain usually means wet insulation above: it needs drying. - Photograph the ceiling and the roof from the ground. Then: [Storm water damage](https://www.wettodryrestoration.com/water-damage-restoration-services/) **Sewage backup: the next ten minutes** - Keep people and pets out of the area. - Stop using sinks, toilets, the washer and the dishwasher. - Do not touch the water or try to mop it up: it is Category 3. - Turn off the HVAC to keep odors and contaminants from spreading. Then: [Sewage and plumbing](https://www.wettodryrestoration.com/emergency-plumbing-service/) **Fire or smoke damage: the next ten minutes** - Do not go back in until the fire department says it is safe. - Call your insurer for a claim number. - Do not turn on the HVAC or wipe soot off walls; both spread and set it. - Photograph everything before cleanup starts. Then: [Fire damage restoration](https://www.wettodryrestoration.com/fire-damage/) **Visible mold or a musty smell: the next ten minutes** - Do not bleach, scrub or paint over it. - Do not run fans across it. - Look for the water behind it: a drip, condensation, a wet crawlspace. - Photograph it, then book an inspection. Then: [Mold remediation](https://www.wettodryrestoration.com/mold-remediation/) Call now · (903) 869-8838 Safety first: never stand in water where power may be on. The emergency line is answered 24/7. How it works ## Every emergency call, four steps - ### Dispatch and safety check We guide you through shutoffs and electrical hazards while the crew mobilizes from [Winnsboro](https://www.wettodryrestoration.com/locations/winnsboro-tx/). - ### Assess and stabilize Stop the source, classify the damage, document it and protect clean areas. - ### Mitigate and dry Extract, set air movers and [dehumidifiers](https://www.wettodryrestoration.com/dehumidification/), remove what cannot be saved, monitor daily. - ### Restore and close out Repairs, final documentation to [your insurer](https://www.wettodryrestoration.com/homeowners-insurance/) and a walkthrough with you. Our work ## Real jobs, real photos Every photo on this site is from a Wet To Dry job. [See all project photos →](https://www.wettodryrestoration.com/gallery/) Google reviews ## What East Texas homeowners say What people mention most: Scott answers every question, and the crew shows up on time. [5.0★★★★★78 Google reviews · October 2026](https://www.google.com/maps?cid=7833295686838779911) “Woke up to my basement flooding due to the water heater. I called and they were on sight within the hour.” justin king ★★★★★ Google “I had a severe water damage from a busted water line from my dishwasher that flooded a pretty significant area within my home. This company within the same day had come out, gave estimates handled all the paperwork, which was such a a blessing.” Terri Conner ★★★★★ Google “My families house flooded, they came the same day and were very helpful! 10/10” Simone Henderson ★★★★★ Google “I called Scott on a Saturday afternoon and he answered my call and even offered to come out and do a test the next morning even though it was Easter Sunday. … I highly recommend Wet To Dry Restoration because of their professionalism, timeliness, and affordability.” Troy Roncone ★★★★★ Google “I’m a real estate agent in Northeast Tx and I hired Wet to Dry Restoration to do a basement inspection on one of my listings. They were very prompt and were able to come to the property the same day I called.” Landri Green ★★★★★ Google “I had some pipe in my attic start leaking. Caused a bunch of sheet rock damage. I called this company to come out. They had my house fixed up in a matter of no time.” Matthew Mcbride ★★★★★ Google Questions ## 24/7 Emergency Services FAQ ### Do you really answer calls 24 hours a day? Yes. The emergency line is answered day and night, weekends and holidays included. ### What kinds of emergencies do you handle? Water and [flood damage](https://www.wettodryrestoration.com/water-damage-restoration-services/), fire and smoke, mold, plumbing emergencies, storm damage and sewage backups. ### How fast can you reach me? We dispatch from Winnsboro as soon as you call. Emergency calls go ahead of scheduled work, and you get a realistic arrival time on the first call. ### What should I do before your crew arrives? [Shut off the water](https://www.wettodryrestoration.com/burst-pipe-winnsboro/) at the main if you can reach it safely, stay out of standing water if power may be on, photograph everything before it is moved, and keep people and pets away from sewage. ### Should I wait for the adjuster before mitigation starts? Usually not. Most policies expect prompt steps to stop further damage. We document everything for the adjuster. ### What areas around Winnsboro do you cover? We serve Winnsboro, Sulphur Springs, Pickton, Cumby, Clearwater and the communities around them in [Wood, Hopkins and Franklin counties](https://www.wettodryrestoration.com/locations/). Call and we will confirm service to your address right away. Related guides from our blog: [Smoke Odor After a Small House Fire: Why the Smell Does Not Go Away on Its Own](https://www.wettodryrestoration.com/smoke-odor-after-a-small-house-fire-why-the-smell-does-not-go-away-on-its-own/), [What to Do After Storm Water Gets Inside Your East Texas Home](https://www.wettodryrestoration.com/what-to-do-after-storm-water-gets-inside-your-east-texas-home/) and [Fire Damage Restoration In Winnsboro: What Really Happens After The Flames Are Out](https://www.wettodryrestoration.com/fire-damage-winnsboro/). Service area ### 24/7 Emergency Services across East Texas Dispatching from Winnsboro to Wood, Hopkins and Franklin counties. Outside these towns? Call and we will confirm your address. - [Winnsboro, TX](https://www.wettodryrestoration.com/locations/winnsboro-tx/) - [Sulphur Springs, TX](https://www.wettodryrestoration.com/locations/sulphur-springs-tx/) - [Pickton, TX](https://www.wettodryrestoration.com/locations/pickton-tx/) - [Cumby, TX](https://www.wettodryrestoration.com/locations/cumby-tx/) - [Clearwater, TX](https://www.wettodryrestoration.com/locations/clearwater-tx/) **IICRC certified** Scott Hudson: Water Damage Restoration Technician (WRT) One crew for the whole job ## Beyond 24/7 emergency services [water Water Damage RestorationWater removal, structural drying, flood and sewage cleanup.Learn more →](https://www.wettodryrestoration.com/water-damage-restoration-services/)[mold Mold RemediationInspection, containment, safe removal and moisture control.Learn more →](https://www.wettodryrestoration.com/mold-remediation/)[fire Fire & Smoke DamageBoard-up, soot and smoke cleanup, odor removal, rebuild.Learn more →](https://www.wettodryrestoration.com/fire-damage/)[Plumbing Emergency PlumbingBurst pipes, leaks, water heaters, drains and sewage backups.Learn more →](https://www.wettodryrestoration.com/emergency-plumbing-service/) From wet  to  dry ## Water on the floor? Call now. One call starts extraction, drying and the paperwork. Answered 24/7 across East Texas. (903) 869-8838[Request a free estimate](https://www.wettodryrestoration.com/contact-us/#estimate)